Last updated: October 2026
This Privacy Policy governs the way in which Vaka Rapa Nui —hereinafter referred to as “Vaka,” “we,” or the “Site”—collects, uses, stores, discloses, and protects the personal data of individuals who visit or use the website www.vakarapanui.com.
For questions regarding this Policy or the processing of personal data, you can email us at:
By browsing the Site, filling out forms, making voluntary contributions, subscribing to communications, making future purchases, or interacting with our digital services, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
The entity responsible for processing the personal data collected through the Site is:
Person in Charge: The Sinful Society, S.p.A.
Tax ID Number: 77.705.342-6
Address: 4946 Camino La Meseta
Contact email: info@vakarapanui.com
Website: www.vakarapanui.com
Until the responsible entity is officially established or formally incorporated, the Site will be administered by the team in charge of the Vaka Rapa Nui project, which will act as the data controller for the personal data collected.
2. Personal Information We May Collect
We may collect and process the following categories of personal data:
a. identifying information, such as first name, last name, and Tax ID number (RUT), when applicable;
b. contact information, such as email, phone number, office address, or city;
c. payment, transaction, voluntary contribution, order, receipt, invoice, or bill information;
d. data necessary for the management of voluntary contributions, purchases, requests, complaints, inquiries, or communications;
e. technical data, such as IP address, browser, device, operating system, date and time of access, pages visited, and browsing information;
f. data related to the use of cookies, analytics tools, pixels, tags, or similar technologies;
g. information voluntarily provided through forms, messages, surveys, comments, subscriptions, or other means of contact;
h. shipping and delivery information, in the event of future purchases of physical products;
i. Data necessary for fraud prevention, Site security, transaction traceability, and legal compliance.
We do not intentionally collect sensitive data, such as information regarding health, sexual orientation, religious beliefs, political opinions, ethnic origin, biometric data, or other specially protected data, unless an individual voluntarily provides it and it is strictly necessary for a specific, disclosed purpose.
3. Purposes of the Processing
Personal data may be used for the following purposes:
a. to enable navigation and operation of the Site;
b. manage voluntary contributions made through WooCommerce or other enabled platforms;
c. process payments, issue receipts, confirm transactions, and respond to requests related to contributions;
d. manage future product purchases, shipping, exchanges, returns, warranties, and after-sales service;
e. respond to inquiries, requests, complaints, comments, or communications sent by users;
f. manage contact forms, subscriptions, mailing lists, newsletters, or informational communications;
g. to provide information about news, campaigns, activities, products, content, partnerships, or initiatives related to the Vaka Rapa Nui project, when there is sufficient authorization or legal basis;
h. to improve the Site's user experience, security, content, functionality, and performance;
i. perform statistical analyses, measure traffic, evaluate campaign performance, and analyze aggregate browsing behavior;
j. to prevent fraud, unauthorized payments, misuse of the Site, security incidents, or other improper uses;
k. to comply with legal, tax, accounting, administrative, or regulatory obligations, or with requirements imposed by a competent authority;
l. to protect the rights, reputation, security, operational continuity, and legitimate interests of the Vaka Rapa Nui project.
4. Legal Basis for Processing
We process personal data based on one or more of the following grounds:
a. consent provided by the data subject;
b. the need to process a request, contribution, purchase, order, subscription, or interaction made by the user;
c. compliance with legal, tax, accounting, or regulatory obligations;
d. protecting the security of the Site, preventing fraud, and ensuring operational continuity;
e. the legitimate interest in managing, improving, protecting, and developing the Vaka Rapa Nui project, while always respecting the rights of the rights holders.
5. Voluntary contributions and payment information
When a person makes a voluntary contribution through the Site, we may process the data necessary to process, record, confirm, and manage that contribution.
Payments may be processed by external platforms, banks, card issuers, payment gateways, or other technology providers. Vaka Rapa Nui does not directly store complete credit card, debit card, or other payment method information, unless expressly stated otherwise. Such data is processed by the respective payment providers in accordance with their own policies, security standards, and terms of service.
We may retain records of the transaction, such as the date, amount, payment status, transaction ID, email address, contributor’s name, and other information necessary for support, traceability, accounting, fraud prevention, and legal compliance.
6. WooCommerce, WordPress, and Technology Providers
The Site may use WordPress, WooCommerce, and other plugins, hosting services, payment gateways, analytics tools, forms, email marketing, security, automation, or technology integration.
These providers will be able to access certain personal data only to the extent necessary to provide their technical, operational, security, payment, communication, or support services.
We will strive to work with providers that have reasonable standards for security and data processing. However, each provider may have its own privacy policies, terms of use, and technical requirements.
7. Communications and newsletters
If a person voluntarily subscribes to communications from Vaka Rapa Nui, we may use their email address or other contact information to send information about the project, campaigns, news, activities, content, products, the marketplace, experiences, partnerships, or related communications.
The individual may request to stop receiving commercial or informational communications by writing to info@vakarapanui.com or by using the unsubscribe link included in the emails, when available.
Withdrawing consent for commercial communications will not affect the sending of messages necessary for managing contributions, purchases, payments, security, support, legal compliance, or transactional communications.
8. Cookies and Similar Technologies
The Site may use cookies, pixels, tags, identifiers, analytics tools, or other similar technologies to:
a. to enable the technical operation of the Site;
b. remember browsing preferences;
c. improve the user experience;
d. measure visits, traffic, and aggregate behavior;
e. analyze the performance of content, campaigns, or features;
f. prevent fraud and improve security;
g. to carry out marketing, remarketing, or advertising measurement activities, as appropriate.
Users can configure their browser to block, delete, or restrict cookies. However, doing so may affect the functionality of certain parts of the Site, including forms, the shopping cart, payments, or WooCommerce features.
When applicable, the Site may implement a banner or mechanism for managing cookie consent.
9. Information on Minors
The Site is not specifically intended for minors. We do not intentionally collect personal information from children or adolescents without the consent of their legal guardian.
If we become aware that we have collected personal data from a minor without the appropriate authorization, we may delete that information or take the necessary steps to bring the processing into compliance.
10. Data Retention
Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected, including the management of contributions, purchases, support, legal compliance, tax and accounting obligations, fraud prevention, dispute resolution, and the protection of rights.
Once these purposes have been fulfilled, the data may be deleted, anonymized, or blocked, unless there is a legal obligation or legitimate interest that justifies retaining it for a longer period.
11. Disclosure of Data to Third Parties
We may disclose personal information to third parties only when necessary or legally required, including:
a. providers of hosting, technical support, web development, security, analytics, or maintenance;
b. payment platforms, banks, card issuers, and transaction processors;
c. shipping, logistics, or courier companies, in the event of future purchases of physical products;
d. providers of email marketing, forms, CRM, or communication tools;
e. legal, accounting, tax, or administrative advisors;
f. public authorities, courts, regulatory agencies, or competent entities, when there is a legal obligation or a valid request;
g. third parties necessary to protect the security, rights, operational continuity, or legitimate interests of Vaka Rapa Nui.
We do not sell personal data to third parties.
12. International Transfers
Some of the technology providers used by the Site may be located outside of Chile or may store information on international servers.
In such cases, we will ensure that data processing is carried out in accordance with reasonable standards of security, confidentiality, and personal data protection, without prejudice to the specific terms and conditions of each external provider.
13. Information Security
We will take reasonable technical, administrative, and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no data transmission over the Internet or electronic storage system can guarantee absolute security. Users are also responsible for protecting their devices, passwords, accounts, payment methods, and personal access credentials.
14. Rights of Data Subjects
Data subjects may exercise the rights granted to them under applicable regulations, including, where applicable, the rights of access, rectification, deletion, cancellation, objection, blocking, portability, or withdrawal of consent.
To exercise these rights, the individual must send a request to the following email address:
The application must include the following:
a. full name;
b. contact email address;
c. a clear identification of the right you wish to exercise;
d. documentation that verifies your identity;
e. A detailed description of the request.
We may request additional information to verify the applicant's identity and protect the confidentiality of the data.
15. Accuracy of the Data Provided
The user represents that the information provided to the Site is accurate, complete, up-to-date, and truthful.
Vaka Rapa Nui shall not be liable for errors, delays, rejections, inability to contact the user, shipping issues, payment failures, or damages resulting from incorrect, incomplete, false, or outdated information provided by the user.
16. Links to Third-Party Sites
The Site may contain links to websites, platforms, social media sites, payment gateways, external services, or third-party content.
Vaka Rapa Nui does not control and is not responsible for the privacy policies, practices, content, security, or operation of such third parties. We recommend reviewing their respective policies before providing personal information or conducting transactions on external platforms.
17. Future marketplace for crafts and merchandise
If the Site includes a marketplace for Rapa Nui handicrafts, merchandise, or other products, we may process additional data necessary to manage purchases, sales, payments, shipments, customer service, warranties, returns, communications with sellers, order tracking, and compliance with legal or tax obligations.
Where applicable, there may be supplementary policies governing sellers, artisans, buyers, shipping, commissions, billing, the marketplace, or specific commercial programs.
18. Changes to This Policy
Vaka Rapa Nui may modify this Privacy Policy to adapt it to legal, technical, commercial, or operational changes.
The current version will be available on the Site, along with the date of its last update. Continued use of the Site after a new version is published implies acceptance of its terms, without prejudice to any specific consents that may be required under applicable regulations.
19. Contact
For any questions, requests, or to exercise your rights regarding personal data, privacy, or the processing of information, please write to:
Suggested subject: “Privacy/Personal Data Request”